Complaints book

In accordance with the provisions of the Consumer Protection and Defense Code, this institution has a complaints book available for your use.

1. Consumer identification

First and last names

Phone Number

State

Address

Doc. de identidad

Document Number

2. Identification of the contracted asset

Tipo

Product Service

Order number

Amount

Description

3. Details of the claim

Tipo

Claim Complaint

Claim: Dissatisfaction related to products or services.

Complaint: Dissatisfaction not related to products or services or discomfort regarding customer service.

Description

Consumer order

4. Actions taken by the supplier

Description